Visitor and Events Operations Manager

Employer: University of the Arts London
Location: CSM - King's Cross, London UK
Salary: £38,359 - £47,109 per annum
Contract: Full time
Hours: Full time

Job description

The opportunity

Located in the new development in Kings Cross, Central Saint Martins is a world-renowned facility alive with different ways of thinking, making and doing. The successful applicant will join the CSM Events team, delivering an extensive public programme boasting a wide variety of events with an annual footfall of 80,000 external visitors. You will work within a diverse environment, liaising with multiple departments, delivering briefings, making schedules and providing high end customer experience to deliver events to an exceptional standard both to internal and external stakeholders.

About you

With a demonstrable background in events management, you will have a passion for excellent customer service and as part of your remit be responsible for front-of-house staff, including external clients and contractors and the reception team. You will be passionate about people, training and teamwork. This post will require flexible working including evenings and weekends. You must have excellent orgnaisational skills, being able to manage your own work schedule and assist in creating schedules and rotas for the team. You will have exceptional communication skills, effectively liaising with a variety of departments and groups to keep all relevant parties and stakeholders up to date with key information. Previous experience working in Higher Education is not compulsory but relevant experience working in large institutions, collaborating with various departments and stakeholders is desirable.

Please download the job description/person specification for the role and read the full list of requirements and selection criteria before applying as this will be the criteria on which your application will be assessed.

To apply click on “Apply” at the bottom of the page. 

Please submit your application by 20th May 2024 at 23:55 (BST).

If you have any queries about the role, the application process or need any reasonable adjustments for your application, please contact the CSM Resourcing Team at jobenquiries@csm.arts.ac.uk

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

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