Commercial Operations Manager

Employer: University of the Arts London
Location: Hybrid – UAL High Holborn/Home
Salary: £42,477 to £50,961 per annum
Contract: Full time
Hours: Full time

Job description

The opportunity

We are seeking a dynamic and highly proactive Commercial Operations Manager to support us in establishing our commercial operations for this new unit, liaising closely with the Commercial Director to set priorities and drive progress against our initiatives.

Working across research, marketing, recruitment and student support services within UAL Online, you will play a critical role in building and optimising our processes, establishing new ways of working across the university, and realising strategic initiatives. We’ll be looking to you to bring structure and planning to new activities and workstreams, and to ensure progress and achievement in their delivery. 

About you

To succeed in this role, you will have the proven ability to organise and manage complex projects, and to lead a distributed matrix of stakeholders across operational change programmes.

You will excel at turning ideas into reality, often beginning from a place of ambiguity. You’ll be a strategic problem solver, ready to tackle challenges. You’ll also need strong stakeholder management and communication skills as you’ll have wide-ranging engagement with individuals across the university, from our UAL Online team to central service functions to academic departments.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

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