Delivery Manager – UAL Online

Employer: University of the Arts London
Location: Hybrid – UAL High Holborn/Home
Salary: £51,996.00 - £62,433.00 per annum pro rata
Contract: Full time
Hours: Full time

Job description

The opportunity

UAL Online is an exciting new division which has been established to enable access to the university’s world leading creative arts education to audiences around the globe. We plan to launch with a suite of new postgraduate degree courses starting from the 2025/26 academic year. 

As a Delivery Manager within the UAL Online division, you will oversee the successful implementation of various complex business and/or technology initiatives, key to achieving the UAL Online strategic objectives.

You will ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross functional delivery teams and key stakeholders to deliver and embed change. You will take a service-oriented approach to the delivery of change and ensure the University’s service needs are met through the continued development of product roadmaps.

About you

Your profile

• Experience of working within large organisations to deliver full project/product lifecycle change, following Agile and Waterfall methodologies.
• Proven experience of delivering IT and business change, matrix managing project teams, and working with operational teams to embed new services in the live environment.
• Strong stakeholder management experience with the ability to negotiate resources and prioritise requirements and communicate across a diverse audience.
• Experience of prioritising workloads across multiple projects, organising time and resources effectively; creating detailed work schedules, and prioritising the activities needed to drive the project forward
• High level, proven interpersonal and communication skills are essential, as is the ability to lead, motivate and inspire a matrix team of project and operational professionals.
• Experience of project governance, including relationship management with sponsors and influencers

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2024 QS World University Rankings (for the sixth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Closing date: 27 October 2024, 11:55 pm