Head of UX, Research & Design
Employer: University of the Arts London
Location: UAL - High Holborn, London UK
Salary: £c.75,000 per annum pro rata
Contract: Full time
Hours: Full time
Job description
The opportunity
Digital & Technology at UAL is on an exciting journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support our ambitious growth.
We have a new, exciting Interim Head of UX, Research & Design opportunity, where you will get the opportunity to transform, lead and develop a team of UX, Service and UI Designers and User Researchers to create seamless user-centric digital experiences for our students and staff, driving the design of intuitive, engaging and effective digital products that cut across all Digital & Technology services.
Your role will be key in bringing effective design practice into UAL, placing the user at the heart of what we do, defining a user experience vision and strategy that can be applied across products and services, enabling us to deliver value at pace, as well as setting and owning UX and UI functional design, research, and accessibility standards.
You’ll get the opportunity to drive data-led working, using quantitative and qualitative data to really understand our users and their behaviours, and to determine if a feature, product or service is successful.
About you
You will have –
- A track record of establishing, integrating and improving user-centred design standards and processes within an agile, product environment.
- Excellent leadership skills, managing teams (direct and matrix), coaching, and mentoring team members, and creating a culture of collaboration and continuous improvement.
- Experience in utilising a diverse range of qualitative and quantitative user research methods to translate insights into impactful change improvements.
- Extensive senior level stakeholder management, cross-functional collaboration, and experience of working with external partners/suppliers.
We are UAL
University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.
We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.
We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2024 QS World University Rankings (for the sixth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.
This job has now closed
