Quality Assurance & Enhancement Officer X2

Employer: University of the Arts London
Location: Hybrid – UAL High Holborn/Home
Salary: £32,624.00 - £39,342.00 per annum
Contract: Full time
Hours: Full time

Job description

The opportunity

Two roles are available,one permanent and one fixed term position.

UAL Awarding Body is an awarding organisation specialising in qualifications within the performing and creative arts. As a leading provider of further education pre-degree qualifications, UAL Awarding Body is growing to meet the increasing demand for its regulated qualifications that inspire transformative education for young people. 

The Quality Assurance & Enhancement (QAE) Officer is responsible for developing, managing and reviewing policies and processes that support the core business functions of the quality assurance team. They are responsible for implementing and maintaining effective quality assurance policies and processes to ensure that quality standards are consistently met. 

There are five Quality Assurance and Enhancement Officers in total across three areas of focus – Regulation & Compliance, Centre Monitoring & Compliance and QAE Operational Support. The QAE Officer will work supportively and collaboratively to proactively monitor systems and processes to ensure that any quality concerns are promptly identified and resolved or escalated to the QAE Management team.  They provide expert guidance and support to internal and external stakeholders, ensure that policies and procedures are consistently applied and support activities to address any areas for improvement.

This role is an ideal opportunity to be part of a growing awarding organisation where the work is both stimulating and varied and makes a meaningful impact to the lives of young people and inspires educators who deliver our qualifications.   

About you

To succeed in this role, you will have excellent planning and organisation skills as well as understanding the importance of meeting deadlines. You will be reliable and pride yourself on delivering high quality work, on time with excellent attention to detail. 

You will be motivated, hardworking, and a skilled problem solver. You will be a natural investigator who is able to interpret and explain complex information, make evidence based decisions and recommendations to internal and external stakeholders across a range of professional levels. 

Excellent verbal and written skills are paramount, alongside the ability to work collaboratively as part of a team. You will be able to work independently to manage multiple strands of work at any one time, re-prioritising when needed to deliver on time. 

You will have experience of working in a quality function of an organisation, preferably in an Awarding Body, however, applications are encouraged from other industries, professional bodies and educational settings.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

This job has now closed